How We Serve
About Us
The Phoenix Center is a non-profit agency. Legislated as the authority on substance abuse in Greenville County by South Carolina Act 301, the Phoenix Center is the county's largest provider of substance abuse services.
With a dedicated staff and innovative programs, the Phoenix Center takes a proactive approach to preventing and treating substance use disorders. Because we believe that substance use disorders are both preventable and treatable, we offer an extensive range of services to meet the ever-changing needs of our community.
Women who are pregnant, intravenous drug users will be given priority for admission to all programs.
Mission & Vision
OUR VISION
Inspiring Hope. Promoting Health. Strengthening Communities.
OUR MISSION
Serving and loving our community by nurturing safety, developing trust, offering choices, engaging partners, and empowering families.
Our Guiding Principles
- Prevent and treat substance use and behavioral health disorders as chronic health conditions.
- Create a safe environment to ensure that physical, emotional, mental, and spiritual needs are met.
- Advocate for the needs of clients, staff, and our community.
- Implement the values of Trauma Informed Care: Safety, Trustworthiness, Choice, Collaboration, and Empowerment.
- Provide quality services regardless of race, gender, gender identity, sexual orientation, ethnicity, religion, ability to pay, or other personal characteristic.
- Embrace our differences to increase access to services.
- Treat every individual with dignity, respect and professionalism.
- Work collaboratively to achieve the vision and mission.
- Uphold and abide by a Code of Conduct.
- Implement a variety of evidence based practices that support multiple pathways to recovery.
- Utilize Motivational Interviewing as the core treatment practice to ensure that interactions are positive, encouraging and non-judgmental.
- Implement the practices of Leadership Challenge: Model the Way, Inspire a Shared Vision, Challenge the Process, Enable Others to Act, and Encourage the Heart.
2026 Board of Commissioners
- Jimmy Batson, Chair
- Herman Roberts, Vice Chair
- Laura Noonkesser, Secretary
- Lynne Jones, Treasurer
- Ernie Hamilton
- Christopher Griffin
- John Redman
- Patricia Edwards
- Beth Messick
If you are interested in joining the Board of Commissioners, please reach out to Rebecca Maddox at RMaddox@phoenixcenter.org
2026 Commission Meetings
The Greenville County Commission on Alcohol and Drug Abuse Board of Commissioners meets at the Phoenix Center, 1400 Cleveland Street, Greenville, SC 29607 at 5:30pm, unless otherwise posted.
Full List of 2026 Meeting Dates
Full Commission Meeting Agenda
With a dedicated staff and innovative programs, the Phoenix Center takes a proactive approach to preventing and treating substance use disorders. Because we believe that substance use disorders are both preventable and treatable, we offer an extensive range of services to meet the ever-changing needs of our community.
Chief Executive Officer
Becky Lee Maddox, MPA
Rebecca (Becky) Maddox has served individuals and families in the substance use field for almost 28 years. She entered the system as an adolescent counselor at Behavioral Health Services of Pickens County and later worked with adults who were referred by the criminal justice system. She has been with the Phoenix Center for almost 16 years as the Deputy Director before accepting the Executive Director position in March 2018.
Becky is a passionate advocate for individuals and families who struggle with a substance use disorder. This stems from her family’s heartbreak and loss, especially the death of her dad over 30 years ago. Becky’s message is one of hope that no matter how long or short the recovery, every day and every person in recovery matters.
Becky leads through service and love every day. Her professional accomplishments include expansion of services for adolescents through the residential program at White Horse Academy, expansion of services to women and children at Serenity Village, and expansion of opioid treatment services through successful completion of the Certificate of Need process.
Becky is a graduate of Gardner-Webb University and earned a Master in Public Administration from Clemson University.
Her personal accomplishments include a happy marriage with 2 wonderful children who understand the importance of service to their community.
Leadership Team
Alex Wells-Simmons
Client Navigation Manager
Amanda Davis
Prevention and Community Based Programs Director
Charissa Wolford
Clinical Supervision Coordinator
Jackie Jones
Business Development Director
Jessica Owens
Chief Operating Officer
Kimbley Smith
Women & Children Services Director
Mason Vickery
Outpatient Services Manager
Peyton Snyder
Director of Withdrawal Mgt, MAT, and Outpatient Services
Shawn Tobin
Chief Human Resource Officer
Sophie Finnell
Community Engagement and Fundraising Liasion
Trauma Informed Care (TIC) is an approach that realizes the widespread impact of trauma, and aims at ensuring environments and services are welcoming and engaging for clients and staff. By recognizing the signs and symptoms of trauma in clients, families, staff, and others involved with the system, it responds by fully integrating knowledge about trauma into policies, procedures, and practices and seeks to actively resist re-traumatization.
We do this by following five core values to help us provide the highest quality of care.
SAFETY:
Ensuring physical and emotional safety. Common areas are welcoming and privacy is respected.
TRUSTWORTHINESS:
Maximizing trustworthiness through task clarity, consistency, and interpersonal boundaries.
CHOICE:
Maximizing consumer choice and control. Individuals are provided a significant role in planning and evaluating services.
COLLABORATION:
Maximizing collaboration and sharing power. Respectful and professional boundaries are maintained.
EMPOWERMENT:
Prioritizing consumer empowerment and skill building. Provide an atmosphere that allows individuals to feel validated and affirmed with each and every contact at the agency.
The Phoenix Center is united in our differences and we welcome every individual. With us you are seen, you are heard, and you are valued.
ENGAGEMENT AND RETENTION INITIATIVE CORE VALUES
ACKNOWLEDGEMENT:
We acknowledge that differences exist in our community regarding race, sex, gender, sexual orientation, religious affiliation, political affiliation, and other personal characteristics.
COMMITMENT:
We commit to taking respectful action when we see conflict resulting from these differences and invite discussion for understanding.
OPENNESS:
We listen intently to the views of others without judgment.
CELEBRATION:
We approach others with a genuine desire to learn about views other than our own so that we may expand our understanding.
HUMILITY:
We ask others to tell us about their background and experience rather than making assumptions based on generalizations or stereotypes.
Contact Info
Address
1400 Cleveland St, Greenville, SC 29607
Call Us
(864) 467-3790
Hours
Mon-Thurs: 8:30am - 5pm & Fri: 8:30am - 3pm